Privacy Policy

Information we collect from our customers and users of our websites may be used in the following ways.

1. Subscription Services

Personal information provided as part of the registration/subscription process for any publication, product or service is used to manage your access and to enable us to provide a better service.

2. Payment details

Any information provided by you in connection with any transaction regarding your credit or debit card numbers, expiry date and billing or delivery address will be used by World Pay to process the transaction.  Hemming Group Limited does not store credit card details.

3. Contact details

We will use contact details provided by you as part of any registration process (i.e. your name, job title, telephone and fax number and your e-mail and postal addresses) to provide any product or services requested by you and also to tell you about important changes to relevant registration/subscription services and their functionality.

Contact details will be used by Hemming Group Limited to provide you with information about other services and products which may interest you and be disclosed to third party businesses and advertisers for the same purpose only if you have given us permission to do so.

4. Voluntary information

We may ask for further information about you as part of online surveys or if you enter any competition or other promotional feature. This information will be used to enable us to improve the relevant publication, product or service and may also be disclosed to other companies as specified in the relevant promotion.

5. Statistical information

Aggregate statistical information provided by us to our advertisers or others regarding sales or website usage will not include personally identifying information.

6. Security

Your personal data will be held on a secure server. Our sites are equipped with security and firewall software.

7. Access to Data

Under the Data Protection Act 1988, you have the right to be told what personal information we hold about you on our databases. You should write to us, attn Company Secretary at the following address: Hemming Group Limited, 32 Vauxhall Bridge Road, London SW1V 2SS. stating your full name, your address and any of our publications or services to which you know you subscribe. An administrative charge may be made for fulfilling this request.

8. Cookies

Hemming Group Limited, and our third party web platform providers, will monitor overall traffic levels to the website with automated monitoring traffic software. The software makes use of cookies to gather information about users’ movement around the site. This enables us to understand how the site is used and to make improvements. The information we gather by use of cookies does not include personally identifying information.

In addition, the third party companies who sell and provide advertisements to the site make use of cookies for the purpose of serving and targeting advertisements more effectively.

Session Cookies - These are temporary cookies that remain in the cookie file of your browser until you leave the site. We use them to maintain your login (so that you stay logged-in until you wish to log out or the session times out), and to remember your preferences for things like forms and searches. If you disable these cookies, you will not be able to stay logged in, you will never be able to see more than the first page of your search results, and you will not be able to register a login for the first time. You have the ability to accept or decline these cookies by modifying the settings in your browser.

No personal or identifying information is held in these cookies. As soon as you leave our sites or close your browser, they are automatically deleted from your computer.

Persistent Cookies - These are cookies which remain in the cookie file of your browser for a much longer period, though how long will depend on the lifetime of the specific cookie. We occasionally set persistent cookies to manage the number of times a day you will see subscription pop-up ads. If you disable these cookies, you will be served both the entry and exit pop-up ad on every page you visit rather than just once each per day. You have the ability to accept or decline these cookies by modifying the settings in your browser.

Again, no personal or identifying information is held in these cookies.

Third Party Cookies - In addition, the third party companies who sell and provide advertisements to the site and host our contacts database make use of cookies for the purpose of serving and targeting advertisements more effectively. These are used for the following purposes:

·         To serve advertisements on our site and track whether these advertisements are clicked on by users.

·         To control how often you are shown a particular advertisement.

·         To tailor content to your preferences such as geographical location.

Disabling/Enabling Cookies

You will be notified that our sites make use of cookies when first accessing them. You have the ability to accept or decline cookies. However, you may not be able to use all the interactive features of our site if cookies are disabled.

9. Changes to Privacy Policy

Any changes to the privacy policy will be posted here. Last updated: Jun 2013

Statistical information

Aggregate statistical information provided by us to our advertisers or others regarding sales or website usage will not include personally identifying information.

Privacy disclaimer

Hemming Group Limited is not responsible for the use of information sent by you to third parties or for privacy policies of the merchant (3rd party) websites that reside within Hemming Group Limited and therefore cannot guarantee that your information will not be passed to another unidentified party.

You use the information and links at your own risk.

While we use our reasonable endeavours to ensure the accuracy of information uploaded by us to the website, we take no responsibility for the accuracy or completeness of the content of this website, or for the representations made by other parties and included on the website.

Hemming Group Limited takes no responsibility for the content of other websites that link from Surveyor Jobs.

Customer Feedback and Complaints

We welcome your questions and comments about privacy issues and the design of our web site. Should you have such comments or have a complaint about how we are using your personal data, please email us customer@hgluk.com.