Lean Six Sigma Business Improvement Manager
- Employer
- Telent
- Location
- England, London, Docklands
- Salary
- Car Allowance
- Closing date
- 10 Feb 2025
View more categoriesView less categories
- Sector
- Corporate Services, Corporate Management Team
- Job role
- Manager
- Contract Type
- Full time
Job Details

Lean Six Sigma Business Improvement Manager
Hybrid Role - Attend our office based at E16 on average 2 days a week and the rest remote.
Telent is a leading technology company and specialist in the design, build, operation and maintenance of the UK's critical digital infrastructure, drawing on decades of experience in mission critical communications and technology. We enable organisations to create, improve and operate the ICT and communication networks that their businesses and operations depend on. Telent are at the heart of many of the UK's and Irelands best known organisation, with a strong focus on key areas including transport, emergency services, network providers and public sector.
We are seeking a proactive and experienced Business Improvement Manager with deep expertise in Lean Six Sigma methodologies. This role is critical to driving process optimisation, operational excellence, and continuous improvement within Telent. As the Business Improvement Manager, you will work cross-functionally to identify and implement process efficiencies, reduce costs, and enhance performance.
Key Responsibilities:
The ideal candidate will have a strong analytical mindset, proven experience in project management, and a successful track record of leading Lean Six Sigma initiatives. You will play a pivotal role in embedding a culture of continuous improvement, equipping teams with the tools and mindset to achieve sustainable operational improvements.
Process Improvement:
- Lead Lean Six Sigma projects, from ideation through to implementation, ensuring delivery on time and within budget.
- Identify and assess opportunities for operational improvement using Lean Six Sigma methodologies to eliminate waste, streamline processes, and enhance quality.
- Develop data-driven solutions to complex business problems, enabling smarter, faster decision-making.
Project Management:
- Oversee multiple, concurrent improvement projects, coordinating cross-functional teams to achieve goals.
- Track and report on project metrics, including cost savings, time reduction, and quality improvements.
- Create and maintain detailed project plans, ensuring stakeholders remain informed and engaged throughout the project lifecycle.
Change Management:
- Act as a change agent to drive continuous improvement across the organisation.
- Engage with and train team members at all levels on Lean Six Sigma concepts and tools.
- Ensure sustainable change by embedding Lean principles within day-to-day operations and establishing best practices.
Performance Tracking and Reporting:
- Develop performance metrics and dashboards to monitor the success of improvement initiatives.
- Present project outcomes to senior leadership, including quantitative and qualitative impact assessments.
- Ensure that all documentation, reports, and standard operating procedures are kept up to date.
Qualifications and Experience
- Experience in process improvement, continuous improvement, or operational excellence roles.
- Proven track record of successful Lean Six Sigma project implementation, delivering measurable results.
- Exceptional analytical skills with expertise in data analysis and problem-solving.
- Strong interpersonal skills and experience engaging stakeholders at all levels.
- Proficiency with process improvement tools and methodologies (e.g., DMAIC, Kaizen, Value Stream Mapping).
- Proficient in project management tools (e.g., MS Project), data analysis software (e.g., Minitab, Excel) and visualisation software (e.g. MS Visio etc.)
- Strategic Mindset: Ability to see the big picture and develop actionable plans to address critical issues.
- Influencing Skills: Demonstrated ability to motivate and influence cross-functional teams, fostering a culture of collaboration.
- Change Management: Comfortable driving change initiatives and supporting others in adapting to new ways of working.
- Results-Driven: Highly focused on achieving measurable improvements and delivering quantifiable business benefits.
- Continuous Learning: Commitment to staying current with new industry practices, technologies, and Lean methodologies.
What we offer:
- Car Allowance
- 34 days holiday, including public holidays, plus the option to buy or sell five days each year
- Company pension scheme
- A range of family friendly policies
- Occupational health support and wellbeing Portal
- Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.
Company
Careers site: https://telent.com/careers
Current vacancies: Search Jobs - Telent Careers (oraclecloud.com)
Key locations: Warwick (HQ), London, Belfast, Camberley, Chorley, Dublin with other locations across the UK
About Telent
Telent specialise in the effective operation of critical national infrastructure and are at the heart of many of the UK’s and Ireland’s best-known brands. We design, deliver and support solutions and services which enable organisations to create, improve and operate the ICT and communication networks that their businesses depend on. Telent operate within various industry sectors including Transport, Emergency Services, Network Providers, Higher Education and Public Sector.
Innovative digital technologies are at the forefront of the UK’s busy Strategic Road Network to keep road users safe and services running smoothly. Transport for London, National Highways and many local authorities use our services for monitoring and controlling road usage, providing up-to-date traffic information and above all, protecting our roads and those that use them.
With traffic congestion and increasingly complex transport systems, our product and service offerings provide complete intelligent solutions. Our responsive approach to our customers, is key in an age where users expect seamless communication, regardless of the technology employed. Our highways solutions include asset management, traffic signal control & maintenance, CCTV, National Digital Infrastructure, 5G private networking and control rooms.
We’re passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Link to our Corporate Video: https://telent.com/video2023
Why Join Telent? People, Impact, and Opportunity
People - Our People join, stay, and demonstrate high performance because they have a shared passion and belief - and a voice. They care about their work because they know their contribution is valued.
Impact - Telent does work that is stimulating, challenging and important. Our People are proud to be building and maintaining critical infrastructure.
Opportunity - We provide equal opportunities for all our People to fulfil their potential and achieve their career aspirations.
Brilliance brought together.
Rewards and Benefits
At Telent, we offer a competitive benefits package additional to the fundamental benefits you’d expect. We invest in people, providing an extensive range of benefits to help you financially, reward you for your efforts, and support your life outside of work. This extensive range is unique to Telent and includes benefits supporting balancing work and home life, health and wellbeing, recognition, and tax-friendly benefits you deserve. Benefits typically include:
- 34 days holiday, including public bank holidays, plus the option to buy or sell five days each year
- Company matched pension scheme (up to 6% contribution matched)
- Career development opportunities
- A range of family friendly policies
- Occupational health support and wellbeing portal
- Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme
Where roles allow, colleagues have the flexibility to design their own work pattern so their professional and personal lives can fit better together. Many of our roles allow hybrid working providing the flexibility to work from both home and our offices.
Our Values
At Telent our values and behaviours are extremely important, and they highlight what matters to us. We strive to Be Inclusive; we respect and learn from each other. We Take Responsibility for our actions and drive development and career progression. We seek to Collaborate creating opportunities for teamwork and a ‘One Talent’. Customer Focused, we strive for continuous improvement and build and maintain trust with our customers. From the moment you join Telent, you’ll be in good company. Our people may come from different backgrounds, but all share the same drive to succeed and can-do attitude.
- Website
- https://telent.com/
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