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Residential Operations Manager

Rotherham Metropolitan Borough Council
Rotherham, South Yorkshire
£62,661 – £66,916 (pay award pending)
Closing date
6 May 2024

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Are you an experienced manager with an excellent understanding of Children’s Services, including Residential? Are you passionate about outcomes for children and outstanding practice? Are you able to establish strong working relationships with partner agencies and services, to promote the best environment for children? If so this post could be for you.

We are looking for a motivated Service Manager to manage our children’s residential services in Rotherham, including children’s homes, emergency accommodation, short breaks and supported accommodation. This post holder will also be the Responsible Individual for our children’s homes.


Rotherham council have made significant investment in children’s residential services because we know that we can care for our children better than anyone else can. We want our children to be placed in Rotherham, close to their families, communities, services and schools.

We use best practice and evidence-based models to manage our small children’s homes, which replicate a family environment. We provide a team around the child to focus on stepping children down to family-based options wherever possible.

We are looking for a Service Manager who will provide line management to the Registered Managers of our children’s homes and who will be registered as the Responsible Individual. We want a Service Manager who is committed to high quality and restorative practice.

Rotherham Children’s Services are judged to be Good. The post holder will be responsible for ensuring that Good or Outstanding judgements are maintained in all of our children’s homes and for setting up new children’s homes.

The Service Manager for Residential and Responsible Individual will;

  • Provide leadership and management of the Registered Managers for children’s homes in the borough.
  • Provide oversight of all children’s residential provision, including emergency accommodation, short breaks and supported accommodation.
  • Provide written reports, briefings and presentations to a wide range of stakeholders including elected members.
  • Ensure homes comply with all standards and legislative requirements and are focussed on delivering successful outcomes for all children and young people.
  • Provide opportunities for children and young people to influence the decisions that affect them and the service they receive.
  • Promote a therapeutic approach with both children and young people and staff.
  • Foster a commitment to continuous growth and development for the staff teams.
  • Work systemically with a range of agencies to ensure a joined-up service centred on the child.
  • Management of the residential service budget.
  • Monitor and develop standards in line with Children’s Home Regulations and work towards ensuring all homes being Good or Outstanding.

Key benefits of working at Rotherham Council’s Children and Young People’s service are:

  • Strong support and clear direction from Senior Managers.
  • Extensive training programme, to develop and professionalise our residential managers and residential practitioners.
  • Residential services that have access to and work closely with our high quality in house therapeutic service.
  • Innovative Support for Change Services and a strong Early Help offer, which is reducing demand and supporting professionals to think systemically and develop creative options to support children and young people.
  • The opportunity to make a real difference to the children, young people and families.
  • Investment in you as a manager involving support, supervision, training and opportunity for professional development and progression.
  • Local Authority pension and 31 days annual leave, increasing after 5 years’ service.

About you

We are seeking talented, inspirational and innovative Managers who can:

  • Innovate to help re-define children’s residential services.
  • Promote a learning and coaching culture.
  • Develop the skills and practices of our Social Care team to provide an outstanding service to children and young people.
  • Add value and make the most of available resources.

Our vision is for the children and families of Rotherham to routinely experience and describe the services they receive from us, as outstanding and we intend to do that by putting the child first in everything we do.

By leading our residential teams, you will play a crucial role in developing their skills and practice and our collective commitment to an ethos of excellence, integrity, trust, and transparency.

About Yorkshire

Rotherham and the wider South Yorkshire region is a great place to live and a stone’s throw from some of the UK’s finest towns and cities and is home to some of the most beautiful countryside in Britain. Easy to reach from Sheffield or Leeds, there are plenty of places to see, things to do and property is excellent value for money - all within a 2-hour train journey from London.

If you have any questions regarding these opportunities and or would like a conversation about these new roles, please email;

Jane Wood, Head of Service for Children in Care

Monica Green, Assistant Director for Children’s Social Care

To apply please click the Apply Now link below.

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