Help deliver 21st century model housing estate

Following the Grenfell Tower tragedy, we have embarked on a community recovery programme across the Lancaster West Estate.  The Lancaster West Neighbourhood Team provides holistic housing management services for around 1,000 properties. 

As part of this programme, we are now in the process of refurbishing every home to a high standard, with works led and co-designed by residents. In creating a ‘model’ estate for the 21st century, one of our aspirations is to ensure all homes are carbon-neutral by 2030.

The Role:

As our Programme Performance Manager, you will provide first-class, proactive and organised programme management, align and embed performance monitoring practices and enable the widespread use of data and analysis to deliver improvements to homes and the wider neighbourhood for the benefit of residents.  

You will develop structures and methods that improve the use of data and analysis and embed innovation and improvements, using a range of mechanisms, tools and processes. This will mean embracing and promoting an agile culture that encourages teams to deliver change quickly and responsively, with a robust approach that provides assurance and evidence for residents, the wider council and external stakeholders. 

Please refer to the Job Description for more information

About You:

Do you know your Power BI from your Sequel?

Ambitious to set new standards within a high-profile social housing project, you’ll be innovative, collaborative, and forward-thinking in your approach. You will need experience in performance management, data analysis, and monitoring, coupled with strong use of ICT and exposure to principles such as Agile and Lean. You should be able to provide evidence of delivering performance monitoring approaches, improvements in efficiency, working processes and customer service. Highly organised, diligent and methodical with excellent communication skills, you’ll be ready to influence, negotiate and advocate for positive change. 

Join us in this fascinating work, and in return you can look forward to a package that includes a competitive salary, a high-quality pension scheme and generous annual leave plus bank holidays.

Please apply online explaining how you meet the requirements set out in the person specification and job description. CV’s alone will not be considered for this role. 

We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.

Application process

Please do not upload any documents, including CVs/Covering Letters or supporting statements, as these documents will not be reviewed and could result in your application not being shortlisted.
 

You should describe how you meet the person specification requirements for the position you are applying for in Section G of the application form.
 

Additional information

We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.
 

We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.
 

We engage our staff with a variety of learning types including face-to-face and virtual learning because we want to ensure our staff understand our values and behaviours, grow their skills and develop their careers.
 

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.
 

We do not accept speculative CVs from any source.
 

Please note, we will primarily contact candidates by e-mail throughout the recruitment process, please monitor your email junk / spam folder as our system generated emails may be allocated to these folders by your email settings.
 

If you experience difficulties with the recruitment application process, please contact the recruitment team by email: recruitment@rbkc.gov.uk