HR Service Manager

6 days left

Oldbury, West Midlands
SM2 Hay Grade (£76,130 - £87,034)
08 Sep 2021
30 Sep 2021
Job role
Contract Type
Full time

The role

At the heart of the West Midlands, Sandwell is a family friendly place to live and work, we are the largest employer in the borough offering exciting opportunities for all. 

Sandwell Council has faced unprecedented challenges over recent times but we have responded with passion, commitment and continued to serve and support our local communities.

As an organisation, we have responded quickly to increased service demand and taken the opportunity to do things differently, improving what we do and how we do it.

Human Resources plays a critical part in this continuing journey, and we’re now looking for an exceptional HR Service Manager to lead the service into the future.

Essential Requirements

We’re looking for a dedicated, enthusiastic, and knowledgeable HR Service Manager, with a clear passion for Human Resources.

You’ll have strong, effective leadership skills, as you will need to provide the strategic vision and drive for a varied service committed to putting the customer first.

You’ll be a qualified HR professional, with experience across the full range of HR activities. Having the ability to inspire and motivate those around you particularly during challenging and demanding times is essential.

You’ll be an excellent, accomplished communicator, able to engage and influence a wide variety of audiences, including key stakeholders and decision-makers.

You’ll be able to adapt to changing circumstances, whilst maintaining professional credibility at all times.

You’ll have a proven track record of delivering strategic objectives, including those requiring cultural change, and will have an awareness of our organisation’s values and how these underpin service delivery, relationship-building, and decision-making.

As a HR service, we’re proud of our achievements, but we know we can achieve so much more. Are you the leader who can help us reach our full potential?

Our offer to you

Sandwell Council are proud to offer employees access to an award- winning employee benefits scheme and a variety of learning and development opportunities.

We really value the hard work and commitment of our employees, which is why we offer lots of benefits to suit different work and personal circumstances. Find out more about our offer and employee benefits here

You will benefit from an agile working arrangement which enables you to tailor working demands to the needs of the business and service requirements.

If you would like an informal discussion about the role please contact Sue Stanhope- Interim HR Director on

Our Values; TrustUnity and Progress make us unique, they define how we do things and are reflected in the way we behave. They are important to us, guiding and shaping our organisational culture. Our values are key to us achieving Sandwell’s Vision 2030 and also guide us when we recruit.


37 hours per week

This advert will close as soon as sufficient applications are received. Therefore, you are strongly advised to complete and return your application as soon as possible. When completing your application please refer to the supporting documents attached.

If you have a disability and require assistance in making an application, or have experienced a problem whilst applying for a position, please contact the Resourcing Team on 0121 569 3300 or via e-mail to: