Cornwall is a place that is forging ahead in the 21st Century. Behind our reputation as a rural idyll, our County is changing fast. Our growth and investment plans are amongst the most ambitious in the UK and we’re becoming a hub for enterprise, entrepreneurialism and new thinking.

Our ambitions for Cornwall rely on our ability to transform the effectiveness and efficiency of our public services. That’s why we’re looking for people that can bring a visionary approach to creating 21st Century support services that will enable the next steps in shaping our region.

The Opportunity

As the lead for transformation across the Council, our Service Director for People, Change & Digital will play a pivotal role in shaping the conditions for organisational change. This is a strategic and influential role with responsibility for leading the development of world-class people, digital, change and programme management functions that will enable the Council to be an outcomes-based and transformative authority.

You will lead the development of coherent strategies, policies and frameworks across all elements of these services and will have accountability for developing, driving and evolving an organisational development framework that supports and enables organisational transformation. You will also be responsible for developing and implementing an effective and sophisticated approach to partnership working, both within Cornwall and beyond, identifying opportunities to add value and continually improve the organisation. As Service Director, you will have the mandate to challenge and work across the organisation to transform our Council into a more efficient and effective organisation that improves customer experience, delivers on the Council’s strategic objectives and makes a difference to the residents of Cornwall.

Our Service Director for People, Change & Digital has responsibility for oversight, resourcing, monitoring and assurance of the programme and change management of the Council’s transformation projects and the reporting of these, together with the Council’s performance, through to Cabinet. With direct responsibility for a budget of c.£25m and management of a service of c.370 employees, this is a role that will have significant impact and influence over the future shape of the council.

This will include:

• Leading support services transformation to create a truly modern organisation

• Acting as the Council’s principal advisor on digitisation to drive service improvement and improved customer service

• Harnessing new technologies and ways of working

• Delivering a major digital improvement programme

• Defining how we unleash the potential of our people and utilise technology to greatest effect

• Developing a transformation approach that delivers lasting cultural change

• Playing a central role in shaping what comes next for our region

About You

We want our new Service Director for People, Change & Digital to be someone who can set the right culture and ethos across the whole organisation; who can cut through bureaucracy whilst working in partnership and who has the energy to sustain the pace of change that our ambitions demand. You’ll need to be an innovative, transformational leader, goal-oriented and delivery-focussed with the kind of credibility that comes from having successfully delivered and embedded significant digital, organisational and cultural transformation in previous organisations.

If you can match our ambition and have what it takes to deliver on a demanding, change-driven, high profile role where you have the scope to shape a region and to genuinely change lives, we’d love to hear from you.

To find out more and to apply, visit www.leading-cornwall.co.uk