Director of Financial & Customer Services

£86,000 - £95,000 + benefits
11 Apr 2019
17 May 2019
Job role
Contract Type
Full time

Director of Financial & Customer Services

£86,000 - £95,000 + benefits

Cheshire East Council

Cheshire East is an amazing place to live and work and where we are able to offer you a wide range of both challenging and rewarding career development opportunities.  At Cheshire East Council we are working for a brighter future – together and our commitment to you is that our workplace culture will provide a shared purpose, be well-led, with valued people succeeding together as one team and one council to deliver the best service for our customers and communities.   

Our transformation and improvement journey has already begun. We’ve invested heavily in the culture of the organisation, the restructuring of services across the Council and ensuring that we are financially sustainable going forward. We now need a qualified financial professional to help us to deliver our ambitions as Director of Financial & Customer Services. It’s a chance to drive forward all aspects of Finance, Procurement and Customer Services.

As well as leading teams to perform at their very best, you’ll be responsible for taking Council finances into the future.  As the Council’s s.151 Officer you will provide objective, high-level financial guidance and advice to inform business critical decisions.  At the same time, you’ll lead strategic initiatives that support our Corporate Plan and key elements of our transformation programme covering Customer Experience and Commercial Strategy.

As well as directing the Council’s key financial reporting processes, you will be responsible for managing the strategic procurement team, ensuring full compliance with the Council contract procedure rules. In addition, this role encompasses the management of the Council’s key revenue streams, Council Tax and Business Rates collection as well as the distribution of welfare benefits on behalf of DWP. This forms part of the customer services team which provides the gateway to the council’s overall service provision and residents’ enquiries.

We’re looking for a robust, professional leader with demonstrable experience of operating as the Chief Financial Officer in a local authority environment. Degree-educated (or equivalent), you’ll be CIPFA or CCAB-qualified. Your financial and commercial skills will support the provision of best in class financial management, business planning and controls while maintaining an awareness of emerging trends in your field. You also know how to get the best out of teams, providing exceptional enabling support to the service directorates. Analytical, creative and politically aware, you’ll be an ambassador for the Council, with excellent people skills and a clear customer focus.

We’re committed to “working for a brighter future together” – and we expect you to be too. Through teamwork, we’re creating a better Cheshire East for all. If you have the ambition, passion and drive, share your expertise with us and we will provide you with the opportunity to influence, develop and grow with an exceptional team.

For an informal discussion about these exciting roles, please contact our consultants at Penna: Clare Connor on 0161 408 0703, Pete John on 07701 305617 or Helen Alwell on 07809 905 467.

Visit to find out more.

Closing date: Friday 17th May 2019